Influencing Skills: Emotions in Decision Making

And how we can use that knowledge to persuade and influence more effectively By Carolyn Crawford Being aware of your emotional state when making a decision, and the impact that will have on your decision, pays dividends. It may well be worth waiting f ...

Presentation skills: Business Story-Telling

Over the last few years there’s been increasing buzz in business around the art of story-telling and the ability of stories to engage, compel, inspire and ignite people to action. The two articles below explore different aspects of story-telli ...

Presentation Skills: Recommended reading

By Carolyn Crawford We often get asked for our top communications books. So below is a short-list of some of our faves:  “People Skills” by Robert Bolton – I reckon I go back to this book at least once a year. Great coverage of: the Barriers to Comm ...