F2F Communications


Improved outcomes with increased speed, at lower cost

Business success is achieved through collaboration and engagement - with customers, shareholders, staff and suppliers. COMMUNICATION IS KEY, not peripheral, to getting results.

Effective business relationships are critical to achieving outcomes. F2F’s training and coaching ensures your team’s communication skills give you a competitive advantage and bottom line result.

We  are the ONLY training organisation in Australia that:

  •  Support your people to present and communicate naturally, to create authentic, positive relationships
  • Have 25 years specialised coaching & training experience
  • Use world class, proven, practical tools, tailored for your business
  • Offer a full suite of training for all your business communication scenarios
  • Offer a wide range of delivery formats to meet your time & budget


  • lead, manage & engage their teams effectively
  • influence their stakeholders
  • leverage partnerships & collaborations
  • create a culture of transparency and trust

No man or woman is an island. As an entrepreneur, people are key to your growth and success.
Through our training you can equip yourself with the tools and skills to:

  • market yourself
  • speak with confidence
  • build your brand
  • influence investors
  • pitch your offering
  • engage your customers
  • nurture your tribe
  • train and educate – live and online.

We’re here to help. Online and self-paced programs available.

Carolyn was helpful, empathic and humorous… a consummate presenter!

Risk and Compliance Manager

First State Super

Carolyn was excellent. Great anecdotes, great pace, very engaging

Business Analyst

Treasury Wine Estates

Carolyn’s clearly an expert in her field backed with steep experience. She has excellent knowledge, a fluent, easy style and interacts with everyone.



Carolyn’s experience is obvious. She gave expert guidance, great tools, great feedback.

National Sales Manager


Carolyn was excellent. Very relevant examples, easy to listen to and kept us engaged for the two days.

Vice President and General Manager

ITW Proline

Great delivery, great time management and specific, actionable feedback.

HR Director

Treasury Corporation of Victoria

Friendly and clear feedback to everybody

Business Development Manager


Number of participants worked with:                        12,000+
Average work experience per participant:                16 years
Average increase in confidence:                                       55%
Median Evaluation Score for training:                              9/10

deepen trust & confidence
in all your stakeholder relationships, with our dedicated suite of programs

Trust in Leadership

The personal congruence that leads to self-trust instills in us the confidence and credibility to inspire others.

Through unfiltered self-awareness, potent self-coaching and effective workflow management we can lead ourselves and others with the authenticity and integrity required to get results and grow the business.

Trust in Management

As managers we are responsible for results and retention.

To achieve these outcomes we need to master 4 key skills:

- deeply know our people;
- continually talk about performance;
- always ask for more;
- have the courage and capacity to push work down - and do all of the above professionally and politely.

Effective management is neither mystery nor rocket science. It is repeatable tools that work.

Influence Built on Trust

Competence on the job without the ability to make things happen in the organisation, results in wasted effort.

As organisations have become flatter and more collaborative in their decision-making, the onus is on every individual, in every part of the business, to build trust up, down and laterally, internally and externally in order to strengthen relationships, influence outcomes and achieve results positively and efficiently.,

Writing that Inspires Confidence

From emails to reports, board papers to social media posts, our readers' needs and our own purpose must remain front and centre, while the writing style must be clear, understandable and human enough to build rapport

Presentations that Instill Trust & Build Influence

Our 'Simply Presenting' workshop is almost unrivaled in the Australian market for its simplicity, power and results.

Going well beyond presenting to impact all our daily communications, 'Simply Presenting' ensures that our content is consistently clear, logical, engaging and persuasive while our delivery is authoritative, credible, empathetic and authentic.

Facilitating Meetings To get Outcomes

Meetings that feel like a waste of time are a standing joke in many organisations and yet we persist in running the same meetings in the same way regardless.
For the sake of a two day investment of time, you can revolutionise the effectiveness of your daily meetings, stay on track, foster trust and collaboration and free up a substantial chunk of you and your team's time. There is no good reason not to do this.

When Trust Breaks Down

Trust is slow to build and quick to break.

A small snap here, a broken promise there or a more substantial breach of confidence may see years of effort and rapport broken literally in seconds.

Navigating a difficult conversation, honestly, directly, courageously and with integrity when the stakes are high and the emotions are higher, is an invaluable skill for internal and external relationships alike.


Call now and book in a complimentary 1 hour training session with your team.