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F2F Communications – Australia’s leading communication skills training specialists

F2F Communications offers world-class, comprehensive coaching and training that creates breakthrough improvements in people’s confidence, business effectiveness and lives, through vastly improved communications.

Presentation Skills

Presentation Skills

Improve effectiveness by delivering with power and poise...

Communication and Delegation for Managers

Communication and Delegation for Managers

Communication with staff, management and peers is the stock-in-trade for managers, so best to make the most of every interaction

Facilitation Skills

Facilitation Skills

Manage proceedings to keep all players focused and inspired...

Influencing Skills

Influencing Skills

Motivate and enable others to change their thinking and actions

Business Writing Skills

Business Writing Skills

Give your written communications the flair and persuasion they deserve...

The Calm Art of Dealing with Others

The Calm Art of Dealing with Others

Our proven approach to having your toughest conversations with confidence and skill to ensure less stress and more success...

What our clients say...

Business Development Manager

I now feel less nervous about the concept of presenting generally and more in control of the process

Category Manager
General Mills

Carolyn not only presented useful information but demonstrated what she taught

Category Manager

I had a fantastic experience, thank you Carolyn. I'm now more inspired to face challenges.

Customer Service Officer
First State Super

Very productive and empowering experience

Victorian Auditor General's Office

Very interactive and practical, not only for presenting, but also for reporting structures

Victoria Auditor General's Office

Fantastic, approachable, fun and really helpful

Treasury Corporation Victoria

Excellent. Good mixture of theory and practice. One of the best courses I have ever experienced

Finance Operations Manager

Loved It. I have left with tools I can use tomorrow to improve all my meetings and presentations.

Finance Operations Manager

Loved It. I have left with tools I can use tomorrow to improve all my meetings and presentations.

General Manager

“Until I met Carolyn and listened to her audio course, I thought that to be a good presenter, I needed to morph into a different person. Carolyn helped me realise that being true to my unique style and personality is my greatest asset when presenting. She provides really useful tools and techniques that helped me develop my very own formula for presentation success”

General Manager

It is all about outcomes for F2F and this is what I most appreciated as a participant in the Influencing Skills training - they always had my growth as a leader in mind, and I was kept honest through follow up work to ensure my learning was put into practice.

General Manager Business Operations
IAG (Insurance Australia Group)

Carolyn was excellent. Great anecdotes, great pace, very engaging

General Manager Marketing

Fantastic depth of knowledge and ability to demonstrate technology

HR Director
adidas Australia

Each year we ask F2F back to deliver training at adidas because they are organised, know their stuff and get results. The execution is seamless and their exceptional ability as trainers, unquestionable.

International Market Research Firm

Carolyn was helpful, respectful, empathetic and humorous€ a consummate presenter. Thank you

Logistics Manager
Mainfreight Logistics

Interesting, relevant, motivating, enlightening and fast moving

National Business Manager

Very relevant, logical, useful information. Immediately applicable in the workplace.

Operations Manager
IAG Limited

Not only have I personally seen the skills of my team improve, their feedback suggests unanimously that the programs were well organised, professional, challenging and stimulating. They felt in short they had indeed developed their skills.


Excellent! Very knowledgable and experienced and it shows.

Regulatory analyst
Essential Services Commission

Lots of great tips. Lots of references to other resources. A terrific framework for planning presentations. A very worthwhile use of my time

Regulatory Consultant
Essential Services Commission

I can use everything that we covered in the session immediately in all of my work - highly relevant! It will save me heaps of time and help me focus on a clear message that connects with the reader.

Sales analyst

This training provided the structure and knowledge I was looking for. My role often requires me to persuade people. This provided me with the tools to do so.

Sales Development Manager

A wealth of information and very supportive in delivery

Senior Associate

Apart from presentations, these skills will be useful for ordering my thoughts in arguments for meetings and preparing written advice

Senior Associate

Very engaging and practical.  Planning was always hard and time consuming for me.  The skills learnt will definitely solve that.

Telstra Media/Entertainment

Fantastic – feeling very empowered now. Looking forward to my next presentation.

Telstra Relationship Marketing

The best presentation skills I’ve done and in fact among the best training I’ve done.  I used the planning format straight away and it worked.  Fantastic course.


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Our Blog

The Brain Chemistry of Presenting

I’m reading a book at the moment about human behaviour that includes a lot of information about brain chemistry. I like saying that because it makes me sound intelligent but in reality, I ski...

Like it or not, presentation skills are a critical part of our role

Seven months ago my husband had a pretty decent motorbike accident. What could be decent about a motorbike accident you may well ask? Well, he didn’t lose his life, nor did he sustain brain o...


It seems to me I didn't start to find my authentic voice until about 50. I'm a slow learner. To qualify that and to be fair, I would say that I've been incredibly lucky to be in work where I've bee...