How To Avoid The 21 Communication Mistakes That Cause Productivity and Business Losses

Businesses are unaware of the communication blunders they are making due to COVID-19 social distancing laws. In the next 12-months, many companies will erode client and staff relationships, as well as their personal reputation, and if you think that loss is due to the crisis, you better think again.
While it is all too easy to attribute the loss of business and personal branding to the COVID-19 crisis, managers and business owners are missing the real cause.
Ignorance is at the core of a communications epidemic that will result in lost opportunities and business unless you educate your teams in the finer art of online communications.
We don’t know what we don’t know
In the mid-1990s, when email became a standard business tool, it took businesses almost a decade before they realised that CAPITALISATION WAS SHOUTING!
Email sped up our communication but fast-tracked career limiting blunders and internal disruptions.
It wasn’t long before businesses discovered the ‘reply-all’ function and all too many emails were marked as ‘URGENT!’ Email was to deliver a paperless office, yet it increased legal paperwork by the tonne and delivered more warnings than a pack of Marlboro.
Leaked emails caused political errors that gained companies unwanted media attention and businesses realised that it needed email protocols and education.loss