F2F Communications - Communications Mastery Program

COMMUNICATIONS MASTERY PROGRAM

Taster

The momentum of 3-5 communications workshops in as many months, with practice, integration exercises and coaching in between, creates an intensity of focus, and a reinforcement of key principles and processes, that propels participants into a new framework and new habits that can transform relationships both internally and externally.

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Tips

The 70/20/10 model of Lombardo and Eichinger states that development comes 70% from on the job experience; 20% from mentoring and coaching; and 10% from courses and reading. F2F Communications Mastery training includes 1-on-1 coaching and feedback; real world integration exercises; as well as hands-on training modules.

We are in communication roughly 80% of our day. Whether reading, writing, talking or listening, on the phone, email or Face-2-Face, communication is a core part of our roles. Take it seriously personally to transform relationships. Take it seriously as a team to create a competitive advantage.

If you want to ‘master’ communications, you need to practice every angle. Listening skills, questioning, advocating, influencing, writing, presenting, conflict management and negotiation. All aspects are worthy of examination!

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What our clients say...

Business Development Manager
Mars

I now feel less nervous about the concept of presenting generally and more in control of the process

General Manager
Telstra

It is all about outcomes for F2F and this is what I most appreciated as a participant in the Influencing Skills training - they always had my growth as a leader in mind, and I was kept honest through follow up work to ensure my learning was put into practice.

General Manager
Telstra

“Until I met Carolyn and listened to her audio course, I thought that to be a good presenter, I needed to morph into a different person. Carolyn helped me realise that being true to my unique style and personality is my greatest asset when presenting. She provides really useful tools and techniques that helped me develop my very own formula for presentation success”

HR Director
adidas Australia

Each year we ask F2F back to deliver training at adidas because they are organised, know their stuff and get results. The execution is seamless and their exceptional ability as trainers, unquestionable.

International Market Research Firm

Carolyn was helpful, respectful, empathetic and humorous€ a consummate presenter. Thank you

Logistics Manager
Mainfreight Logistics

Interesting, relevant, motivating, enlightening and fast moving

National Business Manager
Hallmark

Very relevant, logical, useful information. Immediately applicable in the workplace.

Operations Manager
IAG Limited

Not only have I personally seen the skills of my team improve, their feedback suggests unanimously that the programs were well organised, professional, challenging and stimulating. They felt in short they had indeed developed their skills.

Partner
PricewaterhouseCoopers

Excellent! Very knowledgable and experienced and it shows.

Regulatory analyst
Essential Services Commission

Lots of great tips. Lots of references to other resources. A terrific framework for planning presentations. A very worthwhile use of my time

Regulatory Consultant
Essential Services Commission

I can use everything that we covered in the session immediately in all of my work - highly relevant! It will save me heaps of time and help me focus on a clear message that connects with the reader.

Sales analyst
adidas

This training provided the structure and knowledge I was looking for. My role often requires me to persuade people. This provided me with the tools to do so.

Sales Development Manager
TAL

A wealth of information and very supportive in delivery

Senior Associate
Freehills

Apart from presentations, these skills will be useful for ordering my thoughts in arguments for meetings and preparing written advice

Senior Associate
Freehills

Very engaging and practical.  Planning was always hard and time consuming for me.  The skills learnt will definitely solve that.

Telstra Media/Entertainment

Fantastic – feeling very empowered now. Looking forward to my next presentation.

Telstra Relationship Marketing

The best presentation skills I’ve done and in fact among the best training I’ve done.  I used the planning format straight away and it worked.  Fantastic course.