Friday, October 03, 2014

Or "What We Can Learn About Influencing From The Masters Of The Game"  Read more...

Problem Solving and Influencing Skills: Strengthening our least preferred thinking style - 4 of 4

Thursday, June 13, 2013

By Carolyn Crawford

Dear me.  I’m a walking talking cliché.  For our left-brain friends some of these exercises may seem challenging.  For those of us who are more right brained, this is simply how we live our lives!  Just as, no doubt, the Blue and Green exercises seem simple to you, the below don’t even feel like exercises to me! Happy practicing and let me know how you go.  Read more...

Problem Solving and Influencing Skills: Strengthening our least preferred thinking style - 3 of 4

Thursday, May 09, 2013

By Carolyn Crawford

Aaahhhh yellow.  Scarily easy for someone like me.... unlike the left-brain exercises previously posted.  Happy experimenting.  Read more...

Problem Solving and Influencing Skills: Strengthening our least preferred thinking styles part 2 of 4

Friday, April 19, 2013

By Carolyn Crawford

Moving on from part 1 that focused on 'blue' thinking, here’s some suggested exercises for those of you keen to shore up your ‘green’ thinking skills.  I find it interesting as I go through the lists for each quadrant that I balk at the exercises designed to help me with my two least preferred thinking styles.  Those suggested for my two strongest thinking preferences I find easy, entertaining and amusing.  Again, if you try any out, let me know how you go.  Read more...

Problem Solving and Influencing Skills: strengthening your lesser preferred thinking styles

Thursday, April 11, 2013

By Carolyn Crawford

One of the reasons I thought I’d focus on this topic is that I’m occassionally asked in our ‘Simply Influencing’ workshop (http://www.f2fcommunications.com.au/workshops-simply-influencing) how we can strengthen those thinking processes associated with the part of our brain that we least prefer to use. By way of example, there are more right-brained folk who are interested in building their left-brain thinking and vice versa.    Read more...

Influencing Skills: Plan Your Communications - Part 4 of 4

Thursday, February 28, 2013

By Carolyn Crawford

Welcome to our final blog in our 4-part series about implementing your Influencing Skills whether with your teams, management, clients or cross-functional business units.    Read more...

Influencing Skills: Plan Your Communications - Part 3 of 4

Monday, February 04, 2013

By Carolyn Crawford
Today we move on from the core communication skills for influencing and start to think about how we may need to tailor those tools for people with different thinking preferences to our own.    Read more...

Influencing Skills: Plan Your Communications - Part 2 of 4

Thursday, January 10, 2013

By Carolyn Crawford

Back again with the second in our series summarising the planning process for influencing.
This blog will also focus on the core communication skills that are so critical to building rapport, trust and hence influencing power.  This time we’ll get into some more detail around the planning process that we recommend you practice by applying to a specific upcoming meeting with a stakeholder.  Read more...

Influencing Skills: Plan Your Communications - Part 1 of 4

Thursday, January 03, 2013

By Carolyn Crawford

Good morning one and all, I hope you’ve had a fabulous Christmas and New Year and are feeling rested, relaxed and excited about the year ahead.
A client recently asked for four monthly reminder emails, following their ‘Simply Influencing’ workshop, to help reinforce their new tools and skills.  It struck me as such a good idea, I figured I’d share these simple reminders here!  Read more...

Influencing Skills: Reflective Listening

Thursday, December 13, 2012

As part of our Influencing/Team Engagement workshop we often discuss reflective listening and do a small related exercise.  I’ve always been wary of making a big deal of it because I assumed, wrongly as it turns out, that reflective listening was so widely taught that most people would be pretty familiar with it.    Read more...

What our clients say...

Business Development Manager

I now feel less nervous about the concept of presenting generally and more in control of the process

Category Manager
General Mills

Carolyn not only presented useful information but demonstrated what she taught

Category Manager

I had a fantastic experience, thank you Carolyn. I'm now more inspired to face challenges.

Customer Service Officer
First State Super

Very productive and empowering experience

Victorian Auditor General's Office

Very interactive and practical, not only for presenting, but also for reporting structures

Victoria Auditor General's Office

Fantastic, approachable, fun and really helpful

Treasury Corporation Victoria

Excellent. Good mixture of theory and practice. One of the best courses I have ever experienced

Finance Operations Manager

Loved It. I have left with tools I can use tomorrow to improve all my meetings and presentations.

Finance Operations Manager

Loved It. I have left with tools I can use tomorrow to improve all my meetings and presentations.

General Manager

“Until I met Carolyn and listened to her audio course, I thought that to be a good presenter, I needed to morph into a different person. Carolyn helped me realise that being true to my unique style and personality is my greatest asset when presenting. She provides really useful tools and techniques that helped me develop my very own formula for presentation success”

General Manager

It is all about outcomes for F2F and this is what I most appreciated as a participant in the Influencing Skills training - they always had my growth as a leader in mind, and I was kept honest through follow up work to ensure my learning was put into practice.

General Manager Business Operations
IAG (Insurance Australia Group)

Carolyn was excellent. Great anecdotes, great pace, very engaging

General Manager Marketing

Fantastic depth of knowledge and ability to demonstrate technology

HR Director
adidas Australia

Each year we ask F2F back to deliver training at adidas because they are organised, know their stuff and get results. The execution is seamless and their exceptional ability as trainers, unquestionable.

International Market Research Firm

Carolyn was helpful, respectful, empathetic and humorous€ a consummate presenter. Thank you

Logistics Manager
Mainfreight Logistics

Interesting, relevant, motivating, enlightening and fast moving

National Business Manager

Very relevant, logical, useful information. Immediately applicable in the workplace.

Operations Manager
IAG Limited

Not only have I personally seen the skills of my team improve, their feedback suggests unanimously that the programs were well organised, professional, challenging and stimulating. They felt in short they had indeed developed their skills.


Excellent! Very knowledgable and experienced and it shows.

Regulatory analyst
Essential Services Commission

Lots of great tips. Lots of references to other resources. A terrific framework for planning presentations. A very worthwhile use of my time

Regulatory Consultant
Essential Services Commission

I can use everything that we covered in the session immediately in all of my work - highly relevant! It will save me heaps of time and help me focus on a clear message that connects with the reader.

Sales analyst

This training provided the structure and knowledge I was looking for. My role often requires me to persuade people. This provided me with the tools to do so.

Sales Development Manager

A wealth of information and very supportive in delivery

Senior Associate

Apart from presentations, these skills will be useful for ordering my thoughts in arguments for meetings and preparing written advice

Senior Associate

Very engaging and practical.  Planning was always hard and time consuming for me.  The skills learnt will definitely solve that.

Telstra Media/Entertainment

Fantastic – feeling very empowered now. Looking forward to my next presentation.

Telstra Relationship Marketing

The best presentation skills I’ve done and in fact among the best training I’ve done.  I used the planning format straight away and it worked.  Fantastic course.